Papers / Warranty

Product literature

Steel

Buckle

Black

Alligator

IWC, also known as International Watch Company, was founded in 1868 in Schaffhausen, Switzerland by an American watchmaker—Florentine Ariosto Jones. IWC is a brand known for its precision engineering & distinctive design plus has consistently produced exceptional timepieces that combine functionality and elegance. IWC's most popular models as of late are the Pilot's Watch and Portugieser. With a heritage rooted in aviation and maritime exploration, IWC continues to create watches that capture the spirit of adventure.

Date

Sapphire

The IWC Portofino Automatic 3565 was introduced in 2011. This version of IWC's classic wristwatch has a case of 40mm, which houses either a 35110 or 35111 movement depending on the year of production. Time is indicated by a set of feuille-style hands. Available in a number of configurations, reference IW3565-01 has a stainless steel case and a silver dial.

Silver

Unisex

Automatic

Portofino

Roman

I was having issues getting my offers to go though. Sorted it all out via the chat feature, which felt delightfully like talking to a human. So far, so great.

Well-organized selection and top-notch customer service

I recently had the pleasure of purchasing my first Rolex through the Bezel App, and I couldn't be happier with the entire process, thanks to the exceptional assistance provided by Chris.

From the moment I downloaded the Bezel App, I was impressed by its user-friendly interface, extensive Rolex collection, and detailed product information. However, what truly set this experience apart was the outstanding customer service I received from Chris. 

Chris went above and beyond to ensure that my first Rolex purchase went smoothly. He patiently walked me through the entire process, answering all my questions.  Once I decided on the Rolex, Chris seamlessly guided me through the purchase process, making it hassle-free and secure. He ensured that I understood every step, from payment to delivery. I appreciated his dedication to transparency and his commitment to customer satisfaction.

I'm now the proud owner of a stunning Rolex, and I owe this unforgettable experience to Chris and the Bezel App. Thanks to their combined efforts, my first Rolex purchase was an absolute joy. I highly recommend the Bezel App to anyone looking to buy their dream watch, and if you're fortunate enough to work with Chris, you're in for an even more exceptional experience. I'm already looking forward to my next luxury watch purchase through Bezel, and Chris will undoubtedly be my go-to advisor. Thank you, Bezel App and Chris, for making this milestone purchase so memorable and enjoyable!

A Fantastic First Rolex Buying Experience with Bezel App and Chris!

Quick, straight forward, easy to interface, and secure. Highly recommend for anyone looking for a top quality watch.

Great experience

I have been collecting watches for years. I have purchased from almost every type of source. Bezel is by far the most amazing marketplace that I have ever experienced. Chris was my concierge. Awesome.

Just wow!

I bought my first watch from Bezel and what a great experience. The watch was just as described and after authentication it was overnight shipped.! After purchase, they communicated every step and even updated me on warranty. Will be buying from them from now on.

First class service

These guys are awesome.

Spending money on a timepiece, you want a great experience without the wait on an AD. 

These guys are awesome. Purchased two pieces from these guys, same quick process, beautiful watches just as described. 

I wanna shout out Blake, for getting everything authenticated and sent quickly. Proud to be part of the #bezelwatchclub

Amazing experience, twice!

I have bought many watches over the last 30 years, from jewelers, brand boutiques, and online platforms. My experience with Chris and the team at Bezel stand above the others. From answering initial inquiries, to verification, and final delivery the attention to detail was unparalleled.

The best way to buy a watch.

I was able to purchase a watch through bezel and it was a very smooth process. I had Chris as my liaison and I couldn’t have asked for anyone better. Was very transparent about the entire process and put me at ease with every question I had. I have already recommended to other friends and will definitely be purchasing something again. Cheers!

Smooth client service

This was my first time buying a watch online and I have to say that the experience was very professional.
The authentication process ensures and legitimizes the purchase but I have to say that the biggest help was from my bezel ambassador Chris Benedetto. He was knowledgeable and answered all the right questions. They are definitely the place to grow my collection in the future.

Flawless and professional process!

Blake over at Bezel is incredibly helpful. If you’re in to watches, there is no other app you should be using. 10/10 would recommend

Will Be Back

The app works even better than the website.  I purchased a near $48,000 watch and it arrived quickly, as advertised and they were extremely helpful both on chat and by phone.  Do not hesitate!!

Highly recommended

Today, I received my 2023 Datejust 41 deep blue fluted motif with fluted bezel and jubilee bracelet. I looked everywhere and no one had it. Bezel had 2. I negotiated a price with the seller that was fair. I received the watch 7 days later, no issues. I’m telling everyone I know who is looking for a Rolex to use Bezel!

This is the place for hard to get Rolex models!

The Bezel team went above and beyond. I’m really happy with my first purchase on the platform. Super clean UX and exceptional communication.

Very satisfied

I was on the hunt for a Rolex 16234 and reached out to the Bezel team for support and advice. The experience was simply phenomenal. Very knowledgeable guys who I would 100% reach out to again with my future watch needs. I’m very happy I got in touch with them and didn’t venture out on my own. Also, knowing that all watches are first authenticated provided me with piece of mind. Thank you guys!

Excellent Team and Service

I just received the rolex I purchased for my husband, to tell you that the costumer experience I had with Blake was WONDERFUL is an understatement. 

I’m not an expert in watches and Blake guided me through every step of the way. He is very knowledgeable about watches and he definitely knows what he is doing. 

I 100% recommended Bezel and Blake!

Amazing experience from the start

I bought my first luxury watch from Bezel. It was a smooth process. I will continue to use Bezel to add to my watch collection. Their customer service is excellent as well. They respond to my emails immediately, and they even called me with an update.

Bezel

These young tech entrepreneurs have built a great product.  The service was exceptional and I found the exact watch I was looking for.  I will definitely be a frequent user; it is incredibly easy to navigate through the app.

Jeff Gardner

Recently purchased a watch from Bezel and it was a seamless experience, and I couldn’t be happier with the purchase! The website and app are both incredibly clean from a UI / UX perspective, and the purchasing process is very easy. 

Once I bought my watch they were incredibly responsive, and Chris emailed and called me to make sure I would have the proper fitting for the bracelet. Would highly recommend purchasing a watch from this great marketplace!

Chris and the rest of the Bezel team are great!

I wanted to own Rolex watch for all my life because my father had one but it went to my older brother after he passed away. Bezel, especially Chris, made my dream comes true. I have looked for a reasonable priced Rolex two toned datejust for weeks but could not find anything that fitted my requirements and budget until Chris from Bezel reached out to me. I got my gorgeous Rolex today with his help. The watch is so beautiful and is in excellent condition. The price is very reasonable. The purchasing, money transaction, authentication and delivery processes are super easy. I recommend Chris from Bezel without reservations.

Bezel Delivers

Cannot say enough good things about Bezel. 

If you are even a little bit into watches this app is an amazing resource. It is 100% five star service from beginning to end. 

Browsing Bezels large and diverse collection of watches is a fun way to kill time for any watch enthusiast, and it will help newcomers to really ramp up their knowledge of the luxury watch world.  

When it comes to buying a piece, I could not be more happy that I chose to go through Bezel. I purchased an “Unworn” Omega Seamaster 300 and the watch arrived within 4 days exactly as advertised: Not a scratch or mark on it, with full box, papers, and warranty. Even more importantly, BezeI allowed me to secure the piece at over a 20% discount to boutique prices. 

I spoke with Chris throughout the buying process who is both knowledgeable and provides exemplary customer service. He even had his team resize the watch for me before shipping. 

Whether you are looking to simply browse for fun or you are seriously in the market for a particular piece, Bezel has my highest recommendation. 

They made making a major online purchase a fun and worry free experience; and I will most definitely be purchasing my next watch through Bezel.

Luxury Experience

From interest to arrival this company has your back. Messaged Chris on the app and he helped the entire process even on the weekend. Highly recommend.

Got a great price, used affirm for delaying payments, watch was sent to authentication within 24 hours, and is being shipped to me within 48. They asked wrist size and already fit it to me personally. Not sure how you can beat this experience. Will use again, undoubtedly.

5* experience

Blake and the Bezel team helped me find the perfect Rolex in no time at all! The entire process was smooth and quick, and Blake answered so many questions along the way. Best way to buy a watch online!

A+ Experience

I just got a beautiful Grand Seiko from Bezel.. the watch was in excellent condition as promised and everything about the transaction went exactly how it was supposed to go down. 

Great customer service and easy to use. I highly recommend Bezel for your next watch purchase.. or just to browse your grail watches!

Great App, Incredible watch!

Just purchased my first watch from Bezel. From start to finish, they were very attentive. Amazing service and very happy with the watch. Will definitely be buying from Bezel again!

Amazing service

I just purchased an “almost new” Rolex Yachtmaster from Bezel.  I was a little worried about a relatively big purchase being done online - however their professionalism throughout and assurances as well as the  ability to use credit cards (no fee!) was enough for me to try.  I am 1000% happy with the watch, and the entire process was exactly what you would hope for with a professional watch purchase.  The app is also terrific and their follow up is A+.   I am a big fan now.

My first Bezel watch…

It’s always a toss up when a fashion company launches an app but Bezel’s is actually fantastic. It runs smoothly and quickly, and the simple design makes it easy to find what you’re looking for.

Great app

Reached out to sell a watch, and Chris from the team contacted me. While I decided to cancel an original transaction, Chris reached out a few days later with another offer (I thank him for being truly client-oriented) and the whole process was completed within a week (from sale to receiving funds). Smooth and transparent process—fully recommend and look forward to many more transactions to come!

Smooth service and top relationship

I had the opportunity to purchase and acquire my first watch from Bezel last week. A Vacheron, 7900V Overseas, Dual Time, which was advertised as being produced in the year 2021, unworn, complete with box, papers, and two additional straps. I was skeptical because I was unaware of the Bezel organization.

I researched Bezel and then made contact with Chris; he is the Concierge for Bezel, and apparently often the first contact one will have if there are written or verbal inquiries. He was outstanding. Extremely professional, and very patient in answering all of my questions which took several calls. He outlined the acquisition, authentication, and delivery process. Bezel is very interesting, because after they acquire the watch from the seller, they authenticate it’s veracity in-house. This involves more than just authenticating the actual watch; there are other databases, which they also utilize to make sure the watch has not been stolen etc.
 
I was able to follow the acquisition, authentication process, and delivery through the app. The entire process was really first rate, and truly exceptional! I received the watch completely as advertised. There was a nice hand written letter from Chris; the watch was even set to the correct time, in my time zone, to include the date.  I would highly recommend Bezel  for your next watch purchase and I look forward to doing future business with them.

RAS

First Watch acquisition from Bezel

Purchased my first luxury watch with Bezel. Process was smooth, very communicative. Received the watch within two days. Highly recommended!!

Best service!!

I have been interested in watches for a very long time and like many others, I started my journey buying pieces in the lower price range. I knew I wanted to step up a bit into a more luxury-type brand but found myself very overwhelmed with the whole process. 

Thankfully I found Bezel and was able to connect with Chris who was just incredibly helpful. He is extremely knowledgeable and you can tell these guys just love watches and really know their stuff. He took a lot of time with me asking the right questions that helped me discover the route I wanted to go. 

I just completed my first purchase and it was an absolute breeze, I won’t be buying watches any other way moving forward.

Incredible app and an amazing team!

The Bezel team communicates very well and they stand by their watches as noted.  I had a very minor issue with the seller and they corrected it prior to me knowing via their authentication process.  I would buy another watch and plan to do so.  Once the watch is authenticated they ship overnight

Great way to buy a watch

I got a watch and was happy with how responsive and legit their team was when I asked questions, seems like they’re actually watch collectors themselves. + Nice to have authentication handled by real people for a change when buying online

Bought 1 watch, will be back again

This is my first watch purchase ever, and their concierge not only sourced something incredible for me, but also walked me through the process and answered a million questions. 

Can not recommend bezel strongly enough!

Incredible support and fantastic experience

I worked with Blake, and I have nothing but amazing things to say. He was beyond helpful and extremely patient with me. Large purchases aren’t always the easiest but I never felt pressure and am so happy with my decision! Overall, it was a very simple process and the communication was top notch. I will definitely be recommending Bezel to any friends/family on the hunt for a beautiful watch. Thanks Bezel team!!

Such an amazing experience!

Great experience using this app. Gorgeous interface, super user friendly + their selection of watches speaks for itself! Consider me a watch person now.

Best watch selection

I first heard about Bezel when Soho House hosted an event back in March. I downloaded the app, and bought my first Datejust about a week later. Can’t rave about the brand enough. Ryan was super knowledgeable, and they had exactly what I was looking for. Plus I just love shopping around and adding to my waitlist. Thank you, Bezel!

Best place to buy a watch!

As a buyer of two watches on the site and as a first time watch buyer, I can say firmly that this is a phenomenal app, with an easy-to-navigate interface that gives high levels of visibility into the process of buying, from choosing/sourcing the watch, all the way through to authenticating/delivering. Would recommend to anyone in the market to buy a watch, or anyone with an interest in the watch space.

Fantastic Experience - Repeat Buyer

Ideal app for buying watches online. No other marketplace comes close

Perfect app, exactly what I need

Totally revolutionizes the watch market by bringing sorely needed transparency and accountability. I can’t imagine buying a watch anywhere else. And to top it off, the interface is sleek!

Game Changer

Been in the market to buy a new/used watch ($8K range) for a while, but couldn’t locate a good, trustworthy marketplace. So far so good with Bezel - easy functionality and good insights. Interested to see more with an increase in inventory.

Impressed so far

I will never buy a watch another way.  No more getting in the car, driving or taking a subway to the watch store only to wait for someone to help me and then question whether I am a “real” buyer that has the wherewithal to buy a collectible timepiece.  The Bezel team is incredibly knowledgeable, professional, quick to respond, polite and their customer service is off the charts good!  They can source any watch I would want to buy and it feels like total concierge service.  All from the comfort of wherever I am!   This is the best app I have used in a long, long time.

This Is My New “Go To” For All Things Horological!

Been waiting forever for a service like this, easily the most seamless experience I’ve had buying a watch. Great UX too. Highly recommend!!