Easy process. Great price. Watch looks amazing. 

Easy process

Blake and the team went above and beyond to deliver a watch on a tight timeline. The whole experience was easy and seamless, I am thankful for the Bezel team and will definitely be a repeat customer.

Excellent service, seamless experience

The website is excellent as is the personal experience received via my concierge (Blake). I think the business model is terrific and I have great confidence in the authentication process. 

Great new company  

Blake made all the difference in my experience at Bezel. He was quick to follow up and provide me with status updates. He also made sure to do what he could to speed up the process of getting the watch over to me. The watch arrived in great condition, better than I expected, and in a very secure package. Couldn't have had a better experience elsewhere!

The best watch shopping experience!

Great work

Watch arrived as described and as promised.  Smooth process

Watch arrived as described and as…

Crazy fast service and great concierge!

Blake was very helpful and patient with me.
Overall the experience was stellar.
Blake is professional and polite.
The Timepiece exceeded my expectations.


Blake was very helpful and patient with…

Just completed my first purchase on Bezel. I received the watch promptly.  The platform works smoothly through the entire process and communication was excellent and not too much or too little.

First Purchase - A+

Fantastic process the whole way from purchase to delivery. Kept me informed at every step along the way. I will be buying with them again.

Fantastic process the whole way from…

I was kept informed on the stages of delivery, which I appreciated!

I was kept informed on the stages of…

My first experience with Bezel, and it was great! Thank you for the great service!

My first experience with Bezel

Awesome app with lots of high end options. I love the auctions but specific pieces are available for purchase at great prices. Very happy I found Bezel. 

Addicting 

I bought a watch on auction, the process was straight forward and very fast.  Watch arrived in the condition as represented in the auction. 

I bought a watch on auction

The communications thru my assigned Bezel Agent, Blake, were excellent and his response time was outstanding — he facilitated the process of presentation of the watch’s details, negotiating an offer, purchasing the item and then shipping of my watch. 

Excellent Customer Services 

The authentication process sets Bezel apart from other apps, which is why I prefer it.

The authentication process sets Bezel 

My search for a Sea-Dweller 50th Anniversary Rolex led me to Bezel, and I couldn't be more impressed with their service. The buying process was remarkably streamlined, with clear guidance at every step. Blake, in particular, provided exceptional customer service, promptly addressing all my questions and offering knowledgeable assistance throughout the transaction. His top-tier, 5-star performance made purchasing this special timepiece a pleasure. I'm absolutely delighted with both my new watch and the entire experience.


My search for a Sea-Dweller 50th…

This is my 3rd watch buying from bezel it’s been a great experience and the quality of the watch’s Thank you 

This is my 3rd watch buying from bezel…

very easy process.  communication was good throughout.  everything delivered on time and as described.

very easy process

Great experience. Very smooth as extremely quick. I have confidence in Bezel and would not hesitate to use them again. 

Great experience

The app is very easy to navigate. I asked multiple questions before making my purchase and the communication was prompt and thorough. That communication was consistent after purchasing. The detailed updates of the authentication and shipping process were very helpful. 

Easy app, great communication 

Got a really good value on a perfect condition Patek. Would purchase from them again.

Got a really good value on a perfect…

The process was seamless.    Any question that I asked was answered quickly.  The transaction felt personal and catered to me individually.  

The process was seamless

Using the Bezel was a pretty seamless process. Once I had an accepted offer my watch was authenticated and function tested quickly and delivered to me in a secure fashion.

Using the Bezel was a pretty seamless…

Fast - precise , reliable and available
Blake was super helpful and reassuring.

Reliable

Great App. Easy to use. Quality watches and customer service is fast and courteous. Would buy from Bezel again!

Great App

Communication from bezel was great. The process was fast and the shipping was faster. Product arrived exactly as described, well packaged, with certificate of authenticity. Will be doing business with bezel in the future 

Five star experience 

I got a great deal on my new watch. On such a large purchase, the peace of mind that the authentication provided was huge. 

Great price on a new watch

Blake my concierge was really helpful. He explained all the process to me and was always ready to provide more incite. 

Blake my concierge was really helpful

Peace of mind transaction

Super smooth

Very easy transaction. Staff was great and helpful. Very patient answering questions! 

Great Experience

I will never buy a watch anywhere else, you guys are amazing !

I will never buy a watch anywhere else

I had an excellent, end to end experience. Prior to purchase, I had a few questions and they were answered promptly via chat within a few hours. Once I purchased, it was very clear the status of the order (eg., waiting for payment, paid, seller shipped, authentication completed, etc.).  The entire process from order to receiving the watch took about a little less than 1.5 week. The Rolex watch was beautiful and just as described.  When I had a question after receiving the watch, it was answered promptly as well! Highly recommend!  If I had one feedback was the payment method. They charged 2.9% transaction fee for using a credit card. It was an extra $500.  It seemed a bit much so I decided to use the wire option.

Excellent Experience Highly Recommend 

Overall I had a terrific experience with Bezel. The Concierge Team was not only responsive to my questions, they proactively called and messaged to let me know the watch was going to take longer to arrive than originally expected as they worked out a couple discrepancies with the seller. In the end it meant I got exactly what I expected and wanted based on the listing. I highly recommend Bezel and will return for any future luxury watch purchases.

Great team, great experience

It was comforting to know that my watch would arrive fully authenticated. 

Comfort 

Concierge service is excellent. Very responsive. Builds trust.

Concierge service is excellent

Received my watch w box and papers as well as inspection and authenticity certificate. Everything was easy and professional. I did have one question a couple of days after purchasing, the customer service response was quick and informative.

Looking forward to my next purchase. 

Received my watch w box and papers as…

Bevel delivered what I thought was a better than expected user experience. The communication was crisp and fast, the quick authentication and overnight shipping was great, and I noticed small details like the clock being set to Eastern time where I am vs. Pacific time where they authenticated the watch. Great experience overall, I'll look forward to my next purchase. 

On point from start to finish

The process from start to finish is not only incredibly easy but they do an amazing job at communicating and answering any and all questions you have. I highly recommend Bezel and will be continuing to use them going forward for any and all watch purchases! 

Flawless

Quick and easy process. Quality check was thorough. Go through Bezel if you don’t want to deal with Rolex AD’s!!

Skip the AD line! 

I found bezel on instagram. I was a bit skeptical, to say the least. I just received my second watch. Not only was the process exceptionally done, the quality exceeded expectations. Special attn to detail by Blake, my concierge. He went above and beyond to address every question I had and helped expedite the process. I just made an offer on a third piece. Love these guys!

These guys are Legit!

I liked the straightforward process. I truly appreciated the delineated chronology of expected events after my offer was accepted. Of utmost importance was the examination and inspection of the watch, its credentials, et. al. 

I will be a return/repeat customer. 

Thank you!

Excellent Straightforward Purchase

Purchase process was easy and the product that came was as described!

very easy!

Fantastic experience! Best customer service I’ve found purchasing a Rolex. 

Fantastic experience

Quick reply, and gave full play by play on the shipping process will totally order again 

Quick reply

I like it, but give it 3 stars only because of two reasons:
1. The site isn't intuitive to navigate.
2. I purchase a watch listed as an air king, it isn't! it's an OP, Authentication should've caught that 

UPDATE review, was contacted by Bezel and they rectified the situation, honestly the personalized service (concierge) offered by them made me a believer. 

Excellent 

I purchased a watch and had it shipped to my clinic as it would prohibit wandering eyes at home since the watch was a present.  Watch was not shipped out on the day it supposed to be shipped. The next day was Friday and the clinic is open on Saturday for the overnight delivery.  I texted and stated that and also stated I would not be in clinic until the next Friday due to a conference. Blake said not a problem, and set up the delivery for the following Friday.  Flawless execution, I received the watch early on Friday. I would recommend to anyone looking for a watch to got through Bezel. 

Total experience 

Excellent price. Highest quality packaging and product documentation. No complaints at all !  Will buy again from Bezel. 

Totally Positive in every way!

Excellent first time buying experience.  I bought the most expensive watch I have on this website.  It was a Preowned watch and I was happy with the deal that I was offered.  The staff from Bezel were communicative and I got a nice certificate of authenticity from Bezel just confirming their inspection process.  Happy with my purchase.  Will look to Bezel again.

Excellent first time buying experience

Bought my first watch off Bezel recently, a JLC reverso. Great process, everything was delivered authenticated and in great condition. Will keep doing business here versus the shady secondary market or even the certified pre owned where these companies are price gouging!!!!

Bought first watch

Watch purchase

I won an auction for a Breitling Avenger 43 from another platform(site), and decided to give bezel a try. I like the bezel site, either bid on a timepiece or search and find your favorite through their search engine. Long story short, my bezel associate was Blake R. He was fantastic, very responsive and even took the time to give insight on questions I had. The purchase process was very fast, organized and very thorough. I highly recommend BEZEL, the Omega planet ocean I purchased was presented w-clear, consise photos. No hidden fees, charges etc.  I also asked for the watch to be delivered to a fedex store for pickup, didn’t want it sitting on my porch for a pirate to snag it. If your on the fence about buying or bidding from BEZEL, don’t sweat it,DO IT!!

Tried BEZEL, & they didn’t disappoint!!

At first, i was very skeptical on buying my watch from Bezel but i did further research and thought that I should give it the benefit of the doubt, and honestly it was the best experience and the best purchase i did to get one of dream watch. If you are looking to expand your watch collection or you’re looking to buy or sell a watch Bezel is by far the best app/website I have encountered.

Really reliable

Blown away by how good the user experience is. Best place to buy a watch online hands down

The best ecom experience ever

Chris is great to deal with. He is professional, respectful and will go the extra mile to help. Would recommend Chris and Bezel to anyone who appreciates working with people who actually care.

I was shopping for a special watch for my upcoming birthday. I found it through this site. Customer service was exceptional. They worked with me every step of the way. I can’t recommend it enough!

Amazing Customer Service

Hands down the #1 spot for looking at prices and learning about watch models. Their concierge service is amazing. 

I bought my JLC reverso from bezel and it came in 2 days. Great price and service the whole way through 

5/5 stars, highly recommend

The Best Place to Shop

Auction consignment was super easy, and I’m happy with how my watch did. Payout was within a day or two. Great experience and would def consign again!

Auction consignment process was great

I have had a liking for watches since the first time I laid eyes on my uncle’s Breitling. I am now looking to develop a collection of pieces I remember from my youth and that which were bought for me as gifts. I look forward to using Bazel to achieve this.

Newly kindled flame

But can we please have a night mode.

Thank you.

Love the app

I was having issues getting my offers to go though. Sorted it all out via the chat feature, which felt delightfully like talking to a human. So far, so great.

Well-organized selection and top-notch customer service

I recently had the pleasure of purchasing my first Rolex through the Bezel App, and I couldn't be happier with the entire process, thanks to the exceptional assistance provided by Chris.

From the moment I downloaded the Bezel App, I was impressed by its user-friendly interface, extensive Rolex collection, and detailed product information. However, what truly set this experience apart was the outstanding customer service I received from Chris. 

Chris went above and beyond to ensure that my first Rolex purchase went smoothly. He patiently walked me through the entire process, answering all my questions.  Once I decided on the Rolex, Chris seamlessly guided me through the purchase process, making it hassle-free and secure. He ensured that I understood every step, from payment to delivery. I appreciated his dedication to transparency and his commitment to customer satisfaction.

I'm now the proud owner of a stunning Rolex, and I owe this unforgettable experience to Chris and the Bezel App. Thanks to their combined efforts, my first Rolex purchase was an absolute joy. I highly recommend the Bezel App to anyone looking to buy their dream watch, and if you're fortunate enough to work with Chris, you're in for an even more exceptional experience. I'm already looking forward to my next luxury watch purchase through Bezel, and Chris will undoubtedly be my go-to advisor. Thank you, Bezel App and Chris, for making this milestone purchase so memorable and enjoyable!

A Fantastic First Rolex Buying Experience with Bezel App and Chris!

Quick, straight forward, easy to interface, and secure. Highly recommend for anyone looking for a top quality watch.

I have been collecting watches for years. I have purchased from almost every type of source. Bezel is by far the most amazing marketplace that I have ever experienced. Chris was my concierge. Awesome.

Just wow!

I bought my first watch from Bezel and what a great experience. The watch was just as described and after authentication it was overnight shipped.! After purchase, they communicated every step and even updated me on warranty. Will be buying from them from now on.

First class service

These guys are awesome.

Spending money on a timepiece, you want a great experience without the wait on an AD. 

These guys are awesome. Purchased two pieces from these guys, same quick process, beautiful watches just as described. 

I wanna shout out Blake, for getting everything authenticated and sent quickly. Proud to be part of the #bezelwatchclub

Amazing experience, twice!

I have bought many watches over the last 30 years, from jewelers, brand boutiques, and online platforms. My experience with Chris and the team at Bezel stand above the others. From answering initial inquiries, to verification, and final delivery the attention to detail was unparalleled.

The best way to buy a watch.

I was able to purchase a watch through bezel and it was a very smooth process. I had Chris as my liaison and I couldn’t have asked for anyone better. Was very transparent about the entire process and put me at ease with every question I had. I have already recommended to other friends and will definitely be purchasing something again. Cheers!

Smooth client service

This was my first time buying a watch online and I have to say that the experience was very professional.
The authentication process ensures and legitimizes the purchase but I have to say that the biggest help was from my bezel ambassador Chris Benedetto. He was knowledgeable and answered all the right questions. They are definitely the place to grow my collection in the future.

Flawless and professional process!

Blake over at Bezel is incredibly helpful. If you’re in to watches, there is no other app you should be using. 10/10 would recommend

Will Be Back

The app works even better than the website.  I purchased a near $48,000 watch and it arrived quickly, as advertised and they were extremely helpful both on chat and by phone.  Do not hesitate!!

Highly recommended

Today, I received my 2023 Datejust 41 deep blue fluted motif with fluted bezel and jubilee bracelet. I looked everywhere and no one had it. Bezel had 2. I negotiated a price with the seller that was fair. I received the watch 7 days later, no issues. I’m telling everyone I know who is looking for a Rolex to use Bezel!

This is the place for hard to get Rolex models!

The Bezel team went above and beyond. I’m really happy with my first purchase on the platform. Super clean UX and exceptional communication.

Very satisfied

I was on the hunt for a Rolex 16234 and reached out to the Bezel team for support and advice. The experience was simply phenomenal. Very knowledgeable guys who I would 100% reach out to again with my future watch needs. I’m very happy I got in touch with them and didn’t venture out on my own. Also, knowing that all watches are first authenticated provided me with piece of mind. Thank you guys!

Excellent Team and Service

I just received the rolex I purchased for my husband, to tell you that the costumer experience I had with Blake was WONDERFUL is an understatement. 

I’m not an expert in watches and Blake guided me through every step of the way. He is very knowledgeable about watches and he definitely knows what he is doing. 

I 100% recommended Bezel and Blake!

Amazing experience from the start

I bought my first luxury watch from Bezel. It was a smooth process. I will continue to use Bezel to add to my watch collection. Their customer service is excellent as well. They respond to my emails immediately, and they even called me with an update.

Bezel

These young tech entrepreneurs have built a great product.  The service was exceptional and I found the exact watch I was looking for.  I will definitely be a frequent user; it is incredibly easy to navigate through the app.

Jeff Gardner

Recently purchased a watch from Bezel and it was a seamless experience, and I couldn’t be happier with the purchase! The website and app are both incredibly clean from a UI / UX perspective, and the purchasing process is very easy. 

Once I bought my watch they were incredibly responsive, and Chris emailed and called me to make sure I would have the proper fitting for the bracelet. Would highly recommend purchasing a watch from this great marketplace!

Chris and the rest of the Bezel team are great!

I wanted to own Rolex watch for all my life because my father had one but it went to my older brother after he passed away. Bezel, especially Chris, made my dream comes true. I have looked for a reasonable priced Rolex two toned datejust for weeks but could not find anything that fitted my requirements and budget until Chris from Bezel reached out to me. I got my gorgeous Rolex today with his help. The watch is so beautiful and is in excellent condition. The price is very reasonable. The purchasing, money transaction, authentication and delivery processes are super easy. I recommend Chris from Bezel without reservations.

Bezel Delivers

Cannot say enough good things about Bezel. 

If you are even a little bit into watches this app is an amazing resource. It is 100% five star service from beginning to end. 

Browsing Bezels large and diverse collection of watches is a fun way to kill time for any watch enthusiast, and it will help newcomers to really ramp up their knowledge of the luxury watch world.  

When it comes to buying a piece, I could not be more happy that I chose to go through Bezel. I purchased an “Unworn” Omega Seamaster 300 and the watch arrived within 4 days exactly as advertised: Not a scratch or mark on it, with full box, papers, and warranty. Even more importantly, BezeI allowed me to secure the piece at over a 20% discount to boutique prices. 

I spoke with Chris throughout the buying process who is both knowledgeable and provides exemplary customer service. He even had his team resize the watch for me before shipping. 

Whether you are looking to simply browse for fun or you are seriously in the market for a particular piece, Bezel has my highest recommendation. 

They made making a major online purchase a fun and worry free experience; and I will most definitely be purchasing my next watch through Bezel.

Luxury Experience

From interest to arrival this company has your back. Messaged Chris on the app and he helped the entire process even on the weekend. Highly recommend.

Got a great price, used affirm for delaying payments, watch was sent to authentication within 24 hours, and is being shipped to me within 48. They asked wrist size and already fit it to me personally. Not sure how you can beat this experience. Will use again, undoubtedly.

5* experience

Blake and the Bezel team helped me find the perfect Rolex in no time at all! The entire process was smooth and quick, and Blake answered so many questions along the way. Best way to buy a watch online!

A+ Experience

I just got a beautiful Grand Seiko from Bezel.. the watch was in excellent condition as promised and everything about the transaction went exactly how it was supposed to go down. 

Great customer service and easy to use. I highly recommend Bezel for your next watch purchase.. or just to browse your grail watches!

Great App, Incredible watch!

Just purchased my first watch from Bezel. From start to finish, they were very attentive. Amazing service and very happy with the watch. Will definitely be buying from Bezel again!

Amazing service

I just purchased an “almost new” Rolex Yachtmaster from Bezel.  I was a little worried about a relatively big purchase being done online - however their professionalism throughout and assurances as well as the  ability to use credit cards (no fee!) was enough for me to try.  I am 1000% happy with the watch, and the entire process was exactly what you would hope for with a professional watch purchase.  The app is also terrific and their follow up is A+.   I am a big fan now.

My first Bezel watch…

It’s always a toss up when a fashion company launches an app but Bezel’s is actually fantastic. It runs smoothly and quickly, and the simple design makes it easy to find what you’re looking for.

Great app

Reached out to sell a watch, and Chris from the team contacted me. While I decided to cancel an original transaction, Chris reached out a few days later with another offer (I thank him for being truly client-oriented) and the whole process was completed within a week (from sale to receiving funds). Smooth and transparent process—fully recommend and look forward to many more transactions to come!

Smooth service and top relationship

I had the opportunity to purchase and acquire my first watch from Bezel last week. A Vacheron, 7900V Overseas, Dual Time, which was advertised as being produced in the year 2021, unworn, complete with box, papers, and two additional straps. I was skeptical because I was unaware of the Bezel organization.

I researched Bezel and then made contact with Chris; he is the Concierge for Bezel, and apparently often the first contact one will have if there are written or verbal inquiries. He was outstanding. Extremely professional, and very patient in answering all of my questions which took several calls. He outlined the acquisition, authentication, and delivery process. Bezel is very interesting, because after they acquire the watch from the seller, they authenticate it’s veracity in-house. This involves more than just authenticating the actual watch; there are other databases, which they also utilize to make sure the watch has not been stolen etc.
 
I was able to follow the acquisition, authentication process, and delivery through the app. The entire process was really first rate, and truly exceptional! I received the watch completely as advertised. There was a nice hand written letter from Chris; the watch was even set to the correct time, in my time zone, to include the date.  I would highly recommend Bezel  for your next watch purchase and I look forward to doing future business with them.

RAS

First Watch acquisition from Bezel

Purchased my first luxury watch with Bezel. Process was smooth, very communicative. Received the watch within two days. Highly recommended!!

Best service!!

I have been interested in watches for a very long time and like many others, I started my journey buying pieces in the lower price range. I knew I wanted to step up a bit into a more luxury-type brand but found myself very overwhelmed with the whole process. 

Thankfully I found Bezel and was able to connect with Chris who was just incredibly helpful. He is extremely knowledgeable and you can tell these guys just love watches and really know their stuff. He took a lot of time with me asking the right questions that helped me discover the route I wanted to go. 

I just completed my first purchase and it was an absolute breeze, I won’t be buying watches any other way moving forward.

Incredible app and an amazing team!

The Bezel team communicates very well and they stand by their watches as noted.  I had a very minor issue with the seller and they corrected it prior to me knowing via their authentication process.  I would buy another watch and plan to do so.  Once the watch is authenticated they ship overnight

Great way to buy a watch

I got a watch and was happy with how responsive and legit their team was when I asked questions, seems like they’re actually watch collectors themselves. + Nice to have authentication handled by real people for a change when buying online

Bought 1 watch, will be back again

This is my first watch purchase ever, and their concierge not only sourced something incredible for me, but also walked me through the process and answered a million questions. 

Can not recommend bezel strongly enough!